If you have questions
or need help choosing your curriculum, please call 252 244 0728.
You may fax
(252 244 0728) or mail-in this order form
to order new or used products from this web-site.
Please call to verify
availability before sending us your order.
If you would like to place your
by phone, call toll free 888.268.5087
(This toll free number is
for prepared orders only. All other inquiries call 252 244 0728.)
Accept: Purchase Orders, Money Orders,
Checks by Phone, and Major Credit Cards.
of orders paid by check or checks by phone will take longer because these orders can only be shipped after your check clears your
bank. Please allow up to 7 days for processing/shipping.
If you prefer to place your
order online, go to www.used-textbooks-online.com .
Personal service and customer satisfaction are our number one priorities. If you
are not completely satisfied with your order, call us at 252 244 0728.
Most items will be shipped within two business days unless
we inform you otherwise at time of
purchase. Special orders will ship within
The Back Pack shipping charge is 15% of your total with
a minimum of $5.00.
All books can be exchanged. The Back Pack will cover shipping
charges on exchanges if due to our error.
Computer software may be returned or exchange if un-opened or
defective. Audio cassettes, and videos may
be returned or exchanged only if the product is defective.
Prior authorization must be obtained for exchanges and returns
and items must be received in our office within
45 days after purchase and must be in the same condition as when received.
Non refundable items include special ordered items, orders given
special discounts beyond our normal
discounts, clearance, close-out and liquidation items.
A 15% restocking fee will be charged on
returned items that are not part of a customized curriculum package.
Customized Curriculum Packages
You may exchange any item in a complete
curriculum package within the first 30 days. In fact, because we want your
package to be perfect for your child, we encourage exchanges. All you pay is
shipping. Exchanges rarely happen, but we do make the offer just in case.
you should need to return all or part of a Customized Curriculum Package after
you have received it, a 25%
restocking fee will be applied to the returned items.
This fee only applies if you return all or part of
your package. Otherwise we guarantee your package 100% by way of exchanges.