The Back Pack
Used Textbooks & Homeschool Curriculum

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How to Order

• 
If you have questions or need help choosing your curriculum, please call 252 244 0728.

•  You may fax (252 244 0728) or mail-in this order form to order new or used products from this web-site. 
 
 Please call to verify availability before sending us your order.

•  If you would like to place your prepared order by phone, call toll free 888.268.5087 
   (This toll free number is for prepared orders only. All other inquiries call 252 244 0728.)

•  We Accept: Purchase Orders, Money Orders, Checks, Checks by Phone, and Major Credit Cards. 

•  Processing/shipping of orders paid by check or checks by phone will take longer  because these orders can only be shipped   
    after your check clears your bank. Please allow up to 7 days for processing/shipping.

•  If you prefer to place your order online, go to
 www.used-textbooks-online.com .


Shipping/Return Policy

Satisfaction Guaranteed
Personal service and customer satisfaction are our number one priorities. If you are not completely satisfied with your order, call us at 252 244 0728.

Shipping Policy
Most items will be shipped within two business days unless we inform you otherwise at time of
purchase. Special orders will ship within two weeks.


Shipping Charges
The Back Pack shipping charge is 15% of your total with a minimum of $5.00.

Return/Exchange Policy
•  All books can be exchanged. The Back Pack will cover shipping charges on exchanges if due to our error.
•  Computer software may be returned or exchange if un-opened or defective.  Audio cassettes, and videos may 
   be returned or exchanged only if the product is defective.

•  Prior authorization must be obtained for exchanges and returns and items must be received in our office within
   45 days after purchase and must be in the same condition as when received. 

•  Non refundable items include special ordered items, orders given special discounts beyond our normal
    discounts, clearance, close-out and liquidation items.

 
Customized Curriculum Packages  

You may exchange any item in a complete curriculum package within the first 30 days. In fact, because we want your package to be perfect for your child, we encourage exchanges. All you pay is shipping. Exchanges rarely happen, but we do make the offer just in case.

If you should need to return all or part of a Customized Curriculum Package after you have received it, a 15% restocking fee will be applied to the returned items.
This fee only applies if you return all or part of your package. Otherwise we guarantee your package 100% by way of exchanges.

 

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The Back Pack   
Phone/Fax   252.244.0728
9-5 ET   Monday - Friday